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| Our goal is to provide one predictable budget, improve performance, and reduce IT costs where possible. There are no hidden fees and there are many service options. We constantly stay current with the latest information technology and provide suggestions as new improvements become available.
There are many benefits to using Naples WebWorks as your one-stop IT service center. Guaranteed response times can be expected at any service level for minimal downtime. You will be provided with a client login to our proprietary TrackIT system (coming soon) to manage invoices, enter trouble tickets, and modify company contact and payment information. We also have relationships with 3rd party vendors to maximize cost savings to you on all hardware and software needs.
There are 4 simple steps to getting started and all basic pricing is listed below. Establishing a monthly budget keeps your best interest in mind at all times through our proactive services and remote capabilities. After all, if you only called when your systems were down or required attention, these situations equal time lost and undesirable tension in your firm. |
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| Step 1 |
| Give us a call so that you can explain your needs and schedule a time to meet at your site. This initial phone consultation will give us both a place to start in determining the best course of action for your IT services. |
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| Step 2 |
| At this stage, a consultant will visit your office to discuss your network configuration in greater detail. An initial evaluation of your current setup is done before any contracts are filled out. We also provide a free network diagram. Both the evaluation and network diagram are yours to keep - Absolutely Free. |
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| Step 3 |
| In some cases, it takes more than ongoing service to get your current network at peak performance and optimized for efficiency. It is at this stage that we will provide any suggestions and a proposal to bring your network current. This proposal can include, but is not limited to, such services as introducing new hardware (servers, firewall, etc.) or simply making sure all licensing is current. |
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| Step 4 |
| The last step is your acceptance and confirmation. |
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| We look forward to establishing an ongoing relationship with your company. Please contact us to get started immediately. A list of typical services are mentioned below. We also offer other services such as phone support and virtualization. Please let us know your needs. |
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| Package |
Silver |
Gold |
Platinum |
| Network Evaluation |
Free |
Free |
Free |
| Network Diagram |
Free |
Free |
Free |
| Cost per Computer/Month |
$20 |
$25 |
$30 |
| Cost per Server/Month |
$200 |
$250 |
$300 |
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| Support Services |
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| TrackIT Account |
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| Phone and Email Support |
$65/Hour |
$45/Hour |
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| Remote Support |
$45/Hour |
5 Hours/Month |
10 Hours/Month |
| Onsite Support |
$95/Hour |
$85/Hour |
$75/Hour |
| Response Time |
24 Hours |
8 Hours |
4 Hours |
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| Maintenance Services |
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| Remote Server Management |
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| User Account Management |
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| Printer Management |
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| Log File Management |
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| Security Services |
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| Group Policy Administration |
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| AntiVirus Management |
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| Server Patch Management |
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| Advanced Services |
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| Firewall Configuration |
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| VPN Configuration |
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| Wireless Access Configuration |
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| Disaster Recovery Planning |
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| Email Configuration |
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© Naples WebWorks, Inc. All rights reserved. 1100 Nerge Rd, Suite 203 | Elk Grove Village, IL 60007
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