Our goal is to provide one predictable monthly budget, improve data performance, and reduce IT costs where possible. There are no hidden fees and there are many service options to choose from. We constantly stay current with the latest information technology and provide suggestions as new improvements become available.

There are many benefits to using Naples WebWorks as your one-stop IT service center. Guaranteed response times can be expected at any service level for minimal downtime. You will be provided with a client login to our proprietary TrackIT system (coming soon) to manage invoices, enter trouble tickets, and modify company contact and payment information. We also have relationships with 3rd party vendors to maximize cost savings to you on all hardware and software needs.

There are 4 simple steps to getting started. Establishing a monthly budget keeps your best interest in mind at all times through our proactive services and remote capabilities. After all, if you only called when your systems were down or required attention, these situations equal time lost and undesirable tension in your firm.

We look forward to establishing an ongoing relationship with your company. Please contact us to get started immediately. A list of typical services are mentioned below. We also offer other services such as phone support and virtualization. Please let us know your needs.

Package	Silver	Gold	Platinum
Network Evaluation	Free	Free	Free
Network Diagram	Free	Free	Free
Cost per Computer/Month	$20	$25	$30
Cost per Server/Month	$200	$250	$300
Support Services
TrackIT Account
Phone and Email Support	$65/Hour	$45/Hour
Remote Support	$45/Hour	5 Hours/Month	10 Hours/Month
Onsite Support	$95/Hour	$85/Hour	$75/Hour
Response Time	24 Hours	8 Hours	4 Hours
Maintenance Services
Remote Server Management
User Account Management
Printer Management
Log File Management
Security Services
Group Policy Administration
AntiVirus Management
Server Patch Management
Advanced Services
Firewall Configuration
VPN Configuration
Wireless Access Configuration
Disaster Recovery Planning
Email Configuration